When we asked our clients what they especially appreciated about their experience with us, here is what they said.
"Working with Nathalie to create my Web presence largely exceeded my expectations. Throughout our discussions, she quickly understood where I stood and what I aimed to achieve, which was reassuring.
Thanks to her talent to decode and translate into simple terms the intention behind my words, she improved on the work I had already done defining my brand and helped clarify my message.
Now, my Web presence communicates clearly the advantages of using my services and increases the percieved value my clients, partners and prospects see in my work. I have nothing but good comments."
Bernard Fréchette, Adm.A, Consultant in management efficiency
"I am very happy to work with Nathalie for all my digital hosting, copywriting and Web creation needs. Collaboration is easy and I can add my personal touch without worrying about technical details or pitfalls to avoid.
Considering how many times Nathalie wrote: "I'm on it", I see no reason to deprive myself of her services, which save me time, money and worries."
Marc Lessard, Agile Coach / Trainer
"We needed a quality Web presence within the scope of promoting our book Le 6e talent, and it's with confidence that we turned to Nathalie.
True to her reputation and from day one until site launch, she guided us, answered all of our questions and made it easier to select out best options. She is a true master at popularizing and at applying her renowned common sense to the Web environment, for our better understanding.
The result? An efficient and straight to the point Web site that reflects who we are!"
Martin Ducharme, Brand Valorization Strategist
Co-author of Le 6e talent
"Three words to describe Nathalie Lachance's services: professionalism, passion, pleasure! Teaming up with Nathalie (Mrs. Natmark!) to create a website is a truly positive experience.
I felt in good hands every step of the way, with straight up facts, timely advice and transparency as a bonus. Beyond her solid expertise, Nathalie knows how to make good use of her talents and copywriting skills.
After 10 years, my voirplusclair.com website needed a complete redesign. Thanks to Nathalie and to Martin Ducharme who collaborated to this project, I can now offer my clients, partners and visitors, a website that fully embodies my company image: energy, simplicity, efficiency and elegance. Mission accomplished!"
Carole Doucet MBA PCC, Executive & Business Coach
"This is our second Website with Natmark and, as always, we appreciated the patience and relevant suggestions we received to optimise and adjust the site to our target clientele. Right after launch, we started receiving congratulations... and new orders! Thank you for your precious help."
Anne-Marie Ayotte, Manager
"After entrusting Natmark-Concept with my technological services in 2015, it was clear that I would once again call upon its team to redo my website. And so I did, with stunning results!
Natmark-Concept is a team of passionate, creative and highly competent people that aim to have a notable impact in our business' success. Thanks a million Nathalie Lachance!"
Christiane Marchal, Career Branding Specialist
"My experience with Natmark-Concept was one of collaboration. Nathalie and I have each done our share of the work in my Website project. She skilfully orchestrated and integrated all elements in a remarkable way and I am very satisfied with the result.
Attentiveness, presence, expertise and team spirit, Nathalie can manage a Web project with brio. I highly recommend her."
Lire Richer, Communications Consultant
"The Coaching JRT website was long overdue for an overhaul, but I kept postponing, uncertain as I was about my actual needs as well as the efforts, costs and work involved, among other questions. I needed someone competent and whom I could trust to guide me through this project.
Working with Natmark-Concept proved to be a very positive experience. Nathalie's respect for my pace, my expectations and my requirements were simply remarkable. I'm really satisfied with the results of this renovation project."
Jean Raymond Théorêt, Ph.D., PCC.
"A well-planned and efficient transition - We've had a Website for almost 20 years and were up to our 3rd edition. We were looking for simple solutions, professional advice and centralized management, so we could focus on our actual profession.
Doing business with Natmark was salutary. We received sound advice on how to tweak and optimize our content. Without pressure, we did our homework and Natmark took over to transfer the site to a centralized hosting and management solution.
The personalized approach and clear analysis created the climate of trust we were looking for in a provider. Congratulations and thank you for the experience."
Hélène Larocque, President - SPA Bêtes VIP
"A big thank you to Nathalie for the wonderful new website she just created for me (www.certifedtranslator.ca)
Before launching my project, she took the time to clearly explain and suggest solutions that were perfectly tailored to my business and budget. Throughout the website development stages, Nathalie proved to be honest, accessible, professional and extremely knowledgeable.
Over the past 10 years, her web development expertise and sound advice have resulted in significant business growth, for which I am eternally grateful. Bravo Nathalie!"
Myles McKelvey, Certified Translator
"Natmark-Concept is a bit like the Web's dictionary. She's knowledgeable on the matter and achieves to vulgarize it with amazing ease.
Like a true coach, Nathalie pushed us to re-assess our approach from the very start of our Web revision project. Thanks to her skilled suggestions and informed observations, we were able to develop an interactive website, adapted to our needs and, most importantly, to the needs of our clients.
Professional, patient and available, she managed to skillfully manoeuvre our project which contained a few hundred pages, while respecting our initial budget. An exploit, considering our project was deployed over a full year and underwent numerous adjustments over time.
Thank you Nathalie for reminding us each time why, since 2004, we can't get along without you!"
Myriam Labelle
Senior advisor, Communications - Le Groupe Vigilis
« Caught in an emergency situation in 2003, I had to find THE resource who could solve my problem in record time. This is when the relationship between Natmark and me started; a relationship that still remains strong to this day. Nathalie is my guarantee for success in all Web-related services. She's always there when I need her... what else could I ask for!
I recommend Nathalie and her company Natmark-Concept inc. without hesitation. »
Marie Guimont, Speech and verbal communication coach and trainer
"Thank you! We are very satisfied with the end result. It's even better than we expected. You really understood our needs and all the information is easily accessible. The site is clear without being overloaded. Our first tenant is coming to sign her lease tomorrow afternoon!"
Lucie Hébert
Gestion Beau Toit - gestionbeautoit.com
Modern apartments for people of good taste
"I must admit I am far from being an IT specialist. For me, getting a domain name and hosting services anywhere else than my Internet provider was a technological puzzle I never thought I would solve. That is, until I met Natmark.
I got step by step support, in a simple and efficient way, while getting much more reliable and stable service than with my previous provider.
I also benefit from a quick and personalized service when I have a problem, and the incredible patience of their tech support who can give answer to all my questions in terms I can understand. I highly recommend Natmark's hosting services without any hesitation."
Hélène Pâquet, Copywriting - Editing - Translation
"As competent as I feel with regards to trademarks and intellectual property, as lost I become when it comes to technology.
Thank you for your eagerness to help when I reach the limits of my knowledge (and patience). Thank you for your reliability, your dedication, your competence and your efficiency. You are the cherry on top of my Sundae and a pleasure to recommend!"
Isabelle Deshaies, Trademark Agent
ID Marque - id-marque.com
"Thank you for your insight! Things definitely seem clearer now, thanks to you. You always give excellent advice and I am determined to apply the wonderful ideas you gave me following the analysis of my website."
Marie-Renée Buczkowski - Marie Renée, virtual assistant
"This is the second time in 10 years that Natmark-Concept gives a fresh look to my website and WOW! It's like they entered my brain, took all my scattered thoughts and found a creative way to put them in order! They listened, proposed and guided me. I've been with them since 2003 and my trust in them is unlimited. Thank you for always being there for me and my company!"
Sylvie Poirier, photographer
"I had the pleasure of working with Natmark-Concept while I was working for a major Quebec-based company. They were always able to meet our demands with tools and sites that allowed us to stand out from the crowd. Thank you for the information and knowledge you provided.
Now that I own my own business, I didn't hesitate to call upon Natmark once again! The Natmark team is able to listen, propose and integrate our requests with incredible expertise and all within budget.
Thank you to the Natmark team for building us (in all humility) the most beautiful Internet site on the Web!"
Robert Boivin
Vice-president - Business development
Services RBDG Inc.
"From the very first call, I felt reassured and didn't even feel the need to contact other agencies. The work surpasses my expectations. My website resembles me: simple and clear. I had written a lot of content, but they were able to sift through and select only what was pertinent to my field of expertise and leave out the rest. They were supportive, tuned-in and I've always felt I was in good hands.
Working with Natmark is like riding a Rolls-Royce. We get good advice all around, whether for business cards or forms we might need. It is an honest company which prides itself in giving good service. I never had the feeling I was a nuisance with my calls and have nothing but compliments for this company."
Danielle Labelle
"What I thought to be incredibly complicated became simple, easy and clear to me in just a few minutes, thanks to the explanations provided as well as the prompt response to my needs. Hats off to you!
You'd like to be at the cutting edge of technology but don't have the knowledge or skills to attain it? Trust Natmark-Concept to help you reach your goals and, most importantly, to help you understand strategies and solutions to get there."
Hélène Pâquet, Copywriting - Editing - Translation
" I really appreciated the precision of the answers to my questions and the excellent follow-through on my file even if my quest was long to start, for I did not know where I wanted to go with my site. The Natmark-Concept people really master their field, easily transmit their knowledge to you and are passionate about their job. From then on, nothing is impossible."
Bernard Lapalme, Certified translator
"I particularly appreciate their patience, professionalism, experience and thoroughness in many areas. They are able to quickly figure out what we want and know what has to be done. They clearly understand and efficiently meet our needs. They provide me with even more support than some of my closest associates! Natmark always sees things far beyond what I expected and I have complete confidence in them."
Robert Forcier
"We appreciated the professionalism, the availability, the ideas that were submitted and the business relation we formed. We felt we were in good hands. Natmark-Concept has avant-garde ideas and can quickly understand your needs and make suggestions. They are quick, understand the sense and spirit of our company and reflect it in their work."
Nathalie Martin, President
"Natmark-Concept, a name to remember when you want your company to be known on the Web. Their professionalism, design originality and the seriousness in handling projects guarantees a successful future."
Jean-Guy Bertrand, President
Structure Novofab inc.
"While respecting our specifications, Natmark was able to suggest the best way to present our information and propose a solution that was both aesthetic and user friendly. Even within the scope of a field as impenetrable as ours, it was really easy to collaborate and obtain a site which fit our requirements to a T. With Natmark, we immediately feel that project management is taken in hand in an efficient and firm manner from beginning to end.
Client-driven though never pressuring you, Natmark guides us each step of the way and allows for ways to quickly take the best decisions. Natmark not only considers your company image as the most sensitive and precious thing, they act as real collaborators, considering the betterment of your image and look out for anything that could tarnish it. Having the Natmark logo on your Website is a mark of quality."
Claude Ducharme, Consultant
"Natmark-Concept listened to my needs, took the time to understand my ideas and then offered me realistic proposals based on the budget available for this project. I appreciated the team's patience and the open-mindedness of all the collaborators involved. When you do business with Natmark, you get a sense of pride, harmony and confidence from a team that wants to go the extra mile and create perfect Web projects every time. The team has extremely high standards – as do I !"
Robert Forcier, President
Clinique d'orthothérapie Robert Forcier
"I was really impressed by Natmark's expertise and how they understood my needs and desires. The customer service was excellent and very friendly. I really appreciated their good balance of service, empathy, generosity and expertise. They far exceeded my expectations. Expertise, empathy, generosity and exceptional service – all these qualities are rarely found within one business. In my opinion, these words could be Natmark-Concept's slogan."
Lita St-Laurent
Trainer and lecturer
"We particularly liked that we felt heard and how the Natmark team adapted to our needs. The ability to meet the deadlines and budget limits, the capacity of finding the proper resources for the work. Natmark-Concept embodies professionalism: Objectives are clearly mapped out from the start of the project, available means are properly adapted, costs are reasonable and deadlines are met. No unpleasant surprises: After the initial meeting, the painstaking analysis gives you a clear outlook on your project. Thanks to the wide-ranging skill-sets and attentiveness of the team, your needs are understood and respected. All this in a dynamic, pleasant and courteous atmosphere."
Olivier Neveux, Marketing coordinator
The Vigilis Group
"Excellent collaboration on the part of Natmark-Concept and our company conjugated into an unexpected result. We appreciated your reaction in following-up on our comments and questions; instead of feeling picked-on, you listened. This is the mark of professionalism. A team of professional collaborators who developed a winning formula: Their expertise + attentive listening + your vision = A web site that largely exceeded your expectations."
Richard Desormeau, Associate
The Vigilis Group
"The quality of service; the ability to meet the tight deadline and stay within the budget we initially agreed upon; the quality-to-price ratio is beneficial. Results surpassed our expectations. Our team members who had created the original Website which Natmark-Concept "revamped", were amazed at the improvements in both form and content levels. Excellent team work."
Jacques D. Girard
Association des Anciens du Collège Sainte-Marie
Contact us to know more.
"I appreciated their expertise. They are competent and make sure they fully understand their client's needs in order to create a Website that fits their image."
Isabelle Deshaies, president
ID Trademark - Trademark agent
"I appreciated the availability, the flexibility and the professionalism in which the service was delivered. They took charge after having thoroughly understood my needs and were tuned-in from beginning to end. Natmark is a very professional company which provides high-quality service."
Michel Laurendeau
SIRRIS Canada
"Natmark listens to its customers and the team makes every effort to meet their needs. Natmark does not offer "ready-to-wear" but rather “made-to-measure" service! The quality of the visuals is outstanding. The feedback and comments are always relevant and encourage us to surpass ourselves. First and foremost, they're pros! They are always caring and sincere and provide additional support to clients. The quality of the final product is a constant concern of the Natmark team.
The final product exceeds our expectations. So far, we've received many compliments and a lot of positive feedback. We're thoroughly satisfied."
Suzanne Ducharme
La Maison grise de Montréal
"I most appreciated their quick and personalized follow-through. They are real professionals and experts in their field. I greatly enjoyed working with them."
Julie Godard
HR Consultant
"We especially appreciated the follow-through, the advice, the explanations on the consequences of our choices as well as the different options available to us. In short: competence, satisfaction, peace of mind!"
François Bouchard, associate
Bouchard, Lebel et associés
"I immediately felt secure and well guided. They are real professionals who meet our needs and are always available to answer questions and steer us in the right direction."
Sophie Lavoie
Inspirational Coach
"Effectiveness, energy, respect, trust and professionalism are words that come to mind when qualifying my great satisfaction of the work done by Natmark-Concept. They are the exception that confirm the rule. Their creativity and professionalism really impressed me. The way the client is greeted and accompanied, the attention, the respect, the listening and complicity were always present. I am proud to be a Natmark-Concept client."
Jacqueline Laurent-Auger
Bye-bye peur !
"Natmark created my Web page with great efficiency. At a time when I was totally lost, they were able to put order back into my texts and put all the desired content on my Web page."
Ginette Alarie,
Professional therapist
"Speed of execution; precision of the proposed text content; the look of the site which reflects perfectly who I am. Finding a team able to give added value to your company is a rare thing. Finding one that does it rapidly while respecting the values you wish to convey and offering a vision for the future is exceptional."
Sylvie Lachance
Synergologue
"Natmark is like a coach who motivates you onward, making certain you get it done. Quality developer that meets deadlines and is attentive to product quality."
Norman G. Bergeron
Telecommunications Consultant
"Rigorous intellectual honesty, generous availability for listening to our concerns, pertinent feedback, competence, efficiency and professionalism."
Marie Brouillet, President
Eloquencia
"The availability. The ease with which they explained it all. The understanding of our needs. Prompt feedback. Accessibility. Simplicity. A pleasant approach."
André Savard, Associate
Dessureaut, Savard, Caron et associés
"The availability of the whole team, the speed at which work was done and Natmark's patience getting used to our slow pace. With Natmark, you know he job will get done! Don't change anything to a winning formula."
Marcel Deschamps, President
Procam International inc.
"We would refer Natmark-Concept without hesitation. It is an agency which assists you throughout the project, that gives you substantial added-value in advice, flexibility and marketing thinking that goes beyond their technical mission."
Céline Amet
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